Terms and conditions

Print and Design


Price estimates are based on My Leaflet Drop current costs of production and, unless otherwise agreed, are subject to amendment on or at any time after acceptance, where such amendment is required in order to meet any rise or fall in such costs. My Leaflet Drop reserves the right to charge the amount of any value added tax payable whether or not included on the estimate or invoice.

Preliminary Work

All work carried out, whether experimentally or otherwise, at customer’s request shall be chargeable.


Where any additional work of whatever nature is necessary as a result of copy supplied by a customer not being clear and/or legible, My Leaflet Drop shall be entitled to make additional charges on a time and materials basis to cover such additional work.


Proofs of all work may be submitted for customer’s approval and My Leaflet Drop shall incur no liability for any errors not corrected by the customer in proofs so submitted. Additional charges shall be made for any additional proofs that are required as a result of alterations required by the customer. When style, type or layout is left to My Leaflet Drop’s discretion, any subsequent changes tosuch style, type or layout required by the customer shall be subject to additional charges on a time and materials basis.


Unless negotiated and agreed in writing, the copyright of general artwork, commissioned artwork and illustrations and anything else whatsoever prepared, developed or created by My Leaflet Drop shall belong to My Leaflet Drop. My Leaflet Drop may use any artwork or printing produced by itself for the purposes of promoting itself. The customer shall be responsible for obtaining all necessary authorities and consents to reproduce pictures, artwork, photographs, copyright text and/or any other reproducible materials (“Materials”) prior to instructing My Leaflet Drop to reproduce the same. The customer shall indemnify and hold My Leaflet Drop and its agents and representatives harmless against all claims, demands, actions, costs, expenses (including but not limited to legal costs and disbursements), losses and damages arising from or suffered or incurred by reason of any claim (including but not limited to the defence of such claim) that the reproduction of the Materials by My Leaflet Drop infringes the intellectual property or other rights of any third party or misuses the confidential information of a third party. All design, text, illustrations, graphics, photographs, diagrams, drawings, logos and the selection and arrangement thereof, and all source code and all other material content of any website owned, controlled or operated by My Leaflet Drop and My Leaflet Drop’s Marketing Collateral are the intellectual property of My Leaflet Drop or its content providers and as between My Leaflet Drop and the customer all intellectual property rights (including all copyright) arising out of or connected with such content shall belong to My Leaflet Drop. No reproduction of any part is allowed without written permission.

Company Imprint

Unless otherwise specifically requested in writing any work may carry the My Leaflet Drop imprint which will be positioned at My Leaflet Drop’s discretion. This will be made clear on any proof, prior to approval.

Delivery & Payment

Turnaround is measured in Working Days, defined as days on which the clearing banks in the City of London are open for normal business. Payment is to made to My Leaflet Drop, it’s Limited Company Applecarte Creative Group Limited on receipt of invoice (or prior to receipt, where the agreed cost has been stated).

Disagreements in quality or quantity of printing materials, a “credit” may be awarded up to the value of the order in question (redeemable only against future orders within 6 months of issue of the Credit in question) (the “Credit”). My Leaflet Drop, at their absolute discretion, may elect to extend the Turnaround by one Working Day and the customer shall not be awarded a Credit during this time.

Variations In Quantity

Every endeavour will be made to deliver the correct quantity ordered. However some variation is inherent in the print process and it is understood and accepted as reasonable that minor variations are immaterial and that My Leaflet Drop shall have no liability in respect of such variations.


Advice of damage, delay or partial loss of goods in transit or of non-delivery must be given in writing to My Leaflet Drop and the carrier within three clear days of delivery (or, in the case of non-delivery within 28 days of despatch of the goods) and any claim in respect thereof must be made in writing to My Leaflet Drop and the carrier within seven clear days of delivery (or, in the case of non-delivery, within 42 days of despatch). All other claims must be made in writing to My Leaflet Drop within 28 days of delivery.


My Leaflet Drop gives no warranties or guarantees or makes any representations as to the merchant ability or fitness for a particular purpose of any completed work the subject of a customer’s order and all other warranties, conditions, guarantees or representations, whether express or implied, oral or in writing, except as expressly stated in these terms and conditions are hereby excluded. My Leaflet Drop shall not be liable for any loss arising from delay in transit not caused by My Leaflet Drop. Further, My Leaflet Drop shall not be liable for any indirect, special or consequential damages, loss of profits, economic loss, loss of goodwill or loss of anticipated savings or loss of data. The total aggregate liability of My Leaflet Drop in respect of any and all causes of action arising out of or in connection with the customer’s order and My Leaflet Drop’s performance of services pursuant to such order (whether for breach of contract, strict liability, tort (including, without limitation, negligence), misrepresentation or otherwise.

Customer’s Property

The customer’s property and all property supplied to My Leaflet Drop by or on behalf of the customer shall while it is in the possession of My Leaflet Drop or in transit to or from the customer be deemed to be at customer’s risk unless otherwise agreed and the customer should insure such property accordingly. Where a customer fails to collect work within 20 working days from notification to the customer of completion of the work, My Leaflet Drop shall be entitled, at its discretion, to either store the work until actual delivery or collection is made and charge the customer for the costs (including insurance) of storage or to destroy such work (provided that the customer shall nevertheless remain liable for payment in respect of the relevant order).


Payment is to made to My Leaflet Drop, it’s Limited Company Applecarte Creative Group Limited on receipt of invoice (or prior to receipt, where the agreed cost has been stated). For invoices not settled within the agreed credit terms or for payments returned unpaid (such as cheques, credit cards or similar), My Leaflet Drop reserves the right to charge interest on the overdue debt at 2% above the HSBC base rate at the time and an administration fee to cover its debt recovery costs and any other costs relating to the collection of payment.


If the customer ceases to pay its debts in the ordinary course of business or cannot pay its debts as they become due or being a company is deemed to be unable to pay its debts or has a winding-up petition issued against it or being a person commits an act of bankruptcy or has a bankruptcy petition issued against it, My Leaflet Drop without prejudice to other remedies shall (i) have the right not to proceed further with the contract or any other work for the customer and be entitled to charge for work already carried out (whether completed or not) and materials purchased for the customer, such charge to be an immediate debt due to My eaglet Drop, and (ii) in respect of all unpaid debts due from the customer have a general lien on all goods and property in My Leaflet Drop’s possession (whether worked on or not) and shall be entitled on the expiration of 14 days’ notice to dispose of such goods or property in such manner and at such price as My leaflet Drop thinks fit and to apply the proceeds towards such debts.

Full Colour Printing

All reasonable efforts shall be made to obtain the best possible colour reproduction on customer’s work but variation is inherent in the print process and it is understood and accepted as reasonable that, My Leaflet Drop shall not be required to guarantee an exact match in colour or texture between the customer’s photograph, transparency, proof, electronic graphic file, previously printed matter (whether printed by My Leaflet Drop or other party) or any other materials supplied by the customer and the printed article the subject of the customer’s order. Furthermore the customer acknowledges and accepts that visual representations displayed on computer screens vary significantly and My Leaflet Drop cannot guarantee that the colours of completed work will match those displayed on your computer screen during the ordering process.

Data Protection

By placing an order with My Leaflet Drop, the customer consents to its details being passed on to My Leaflet Drop for accounting and marketing purposes. The details will be kept by My Leaflet Drop even after the customer’s trading relationship with My Leaflet Drop has terminated. My Leaflet Drop may use the customer’s personal data to let customers know about goods and services similar to the goods or services provided to the customer previously and any others matters that My leaflet Drop consider may be of interest to customers. You may opt out at any time by Contacting Us.

Force Majeure

My Leaflet Drop shall be under no liability if it shall be unable to perform any obligation which is owed by it to the customer for any reason beyond his control including (without limiting the foregoing) Act of God, legislation, war, fire, flood, drought, failure of power supply, lock-out, strike or other action taken by employees in contemplation or furtherance of a dispute or owing to any inability to procure materials required for the performance of the contract. During the continuance of such a contingency the customer may by written notice to My leaflet Drop elect to terminate the contract and pay for work done and materials used, but subject thereto shall otherwise accept delivery when available.

Variation to Terms and Conditions

These terms and conditions may be amended from time to time. The latest version of these terms and conditions may be accessed via the Website.


These terms and conditions and all other express terms of the contract with customers shall be governed and construed in accordance with English law. English Courts shall have jurisdiction in relation to any matters arising in connection with any contract between My Leaflet Drop and the customer into which these terms are incorporated.